Director of Installation
Frontline Wildfire Defense
Los Angeles, CA, USA
USD 175k-200k / year + Equity
Posted on Feb 25, 2026
*Please note that we do not accept unsolicited candidate introductions, referrals, or resumes from external recruiters or staffing agencies.
Director of Installation
Location: Candidates must be permanently located in the Greater Los Angeles area to be considered for this role.
About Frontline Wildfire Defense
Founded in 2017, Frontline developed the first fully integrated wildfire defense system to stop the leading cause of home loss in wildfires: ember-driven ignition. The system combines exterior sprinklers, full-coverage design, and connected software for remote monitoring and response, allowing homes to protect themselves long after families evacuate or infrastructure fails.
Proven effective during the 2025 Los Angeles wildfires, 96% of homes with Frontline systems survived. That success has earned top industry recognition, including Frontline being recognized as one of TIME’s Best Inventions 2025 in the Green Tech category and receiving the PCBC Gold Nugget Award for “Most Innovative Housing Concept” and the Best of IBS Award for “Best Home Technology.”
As wildfires grow hotter and more frequent, our vision is to give people the tools and strategies to live safely with fire. We’re building a mission-driven team creating real-world solutions in wildfire safety and climate tech.
About This Opportunity
As the Director of Installation, you will lead and oversee Frontline’s installation operations, ensuring projects are completed efficiently, safely, and to the highest standards of quality. Reporting to Chris Lippincott, Chief Operating Officer, you’ll play a key role in managing and developing Frontline branded and subcontractor installation teams, optimizing workflows, and driving operational excellence across all installation projects, from planning and coordination to execution and post-installation support. This role will work hand-in-hand, in close coordination with the Director of Project Management and Field Services, to maximize project installation efficiency and ensure seamless alignment between planning and field execution. You’ll work across the full spectrum of installation operations, from leading and mentoring teams and managing schedules, to implementing standards, best practices, and process improvements. This role is ideal for a strategic leader who enjoys combining hands-on operational expertise with team development, building strong customer relationships, and scaling Frontline’s installation capabilities to support its growing wildfire protection services.
Key Responsibilities
Operations Management
- Lead and manage all installation service operations, including scheduling, resource allocation, and project execution
- Develop and implement installation standards, processes, and best practices to ensure consistent quality and efficiency
- Oversee all installation teams and ensure projects are completed on time, within budget, and to specification
- Establish and monitor key performance indicators (KPIs) to measure installation quality, customer satisfaction, and team productivity
Team Leadership
- Recruit, train, mentor, and develop installation managers, supervisors, and technicians
- Foster a culture of safety, quality, and continuous improvement across all installation teams
- Conduct regular performance reviews and provide coaching to enhance team capabilities
- Manage workforce planning to ensure adequate staffing levels to meet business demands
Customer Experience
- Ensure exceptional customer service throughout the installation process
- Address and resolve escalated customer concerns and installation issues
- Develop customer communication protocols to keep clients informed throughout project lifecycles
- Gather customer feedback and implement improvements based on insights
Strategic Planning
- Collaborate with sales, operations, and product teams to align installation capabilities with business objectives
- Identify opportunities for process improvement, cost reduction, and service enhancement
Quality & Safety
- Ensure all installations meet company quality standards and regulatory requirements
- Implement and maintain comprehensive safety programs and protocols
- Conduct regular site inspections and quality audits
- Manage warranty claims and corrective action processes
Qualifications
Must-Have
- 10+ years of progressive experience in construction installation, field operations, or related industry
- Bachelor's degree in Business, Operations Management, Engineering, or related field
- 5+ years of management experience leading teams of 20+ employees AND subcontractors
- Proven track record of managing complex, multi-site installation operations
- Strong understanding of project management principles and methodologies
- Excellent leadership, communication, and interpersonal skills
- Proficiency with installation management software, CRM systems, and Microsoft Office Suite
- Valid driver's license and ability to travel to job sites as needed
Nice-to-Have:
- Master's degree in Business Administration or related field
- Experience in [specific industry: home improvement, HVAC, telecommunications, solar, etc.]
- Professional certifications (PMP, Six Sigma, OSHA)
- Experience with lean manufacturing or continuous improvement methodologies
- Background in P&L management and budgeting
Competencies
- Strategic thinking and business acumen
- Problem-solving and decision-making abilities
- Change management and adaptability
- Customer focus and service orientation
- Results-driven with attention to detail
- Strong organizational and time management skills
Compensation & Benefits
- Salary Range: $175k-$200k + bonus + equity
- Company-provided cell phone and laptop
- Full Medical, Dental, and Vision coverage
- 401(k) retirement plan
- Flexible time off + 14 paid holidays (yes, your birthday is one of them!)
- Work-from-home stipend to support your remote setup
- Join a high-performing, mission-driven team doing work that truly matters
- And much more!
Join Our Mission!
If you're excited about leading construction projects that protect homes and families from wildfire disasters, we want to hear from you! Apply today and become part of a fast-growing team with purpose and innovation at its core.
Diversity and inclusion are essential values at Frontline. We know we'll do our best and most impactful work when we feel we're represented, and we belong. We encourage talented people from a wide variety of backgrounds and experiences to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.